bOOKING INFORMATION
Would you like to make a booking? Please get in touch with us via our online contact form, or via telephone so we can check availability for you. We can help and advise on what equipment you need for your event. We have made lots of packages via our website, however, you can always add additional equipment to the basic packages to get everything you need.
We can only confirm your booking one we have received payment. If you do not pay for anything, then your booking is not booked with us! For orders under £300 full payment is required to confirm your booking. For orders over £300 then you can pay a £100 deposit which will hold your booking with us, and the full balance will be required 7 days before your event. Payments can be made online through our website.
All orders are required to pay a damage despot of £100 and this can be paid at the time of delivery or pickup from our warehouse. This damage deposit can be paid in cash or via bacs and is only needed to pay once for as many items as you hire from us. The £100 damage deposit will be returned to you once we receive the equipment back in the same condition as it was given to you at the time to delivery or collection. If any equipment has been stolen then the full retail value of the equipment is then required so we can replace it with the same item. If any equipment has been damaged then the cost of repair will be deducted from the £100 deposit. If the repair is more than the deposit then you will be required to pay the difference.
If you do not have time to come to our warehouse in Staplehurst to pick up the equipment, then we can provide a delivery service and drop it off and collect any rental equipment. For local delivery and collection within Maidstone and Tonbridge is charged at £25.00 each way, for locations further afield we charge an additional 75p per mile. In addition to this, a member of our team and come and set up your equipment for you in your venue, the cost of this is £50.00 which includes delivery and collection. Please contact a member of our team for more information.